A to Z Quality Fencing and Structures values customer feedback. We’ve implemented a process that not only provides valuable feedback but helps us better server our customers! Our goal is to provide the best possible customer service.
How it works:
Upon completion of a fence install, customers are given a survey with a self-addressed stamp envelope. Customers who return the survey are entered into one of two quarterly drawings. The first drawing is for surveys without pictures and is a $200 gift card to a local business. The second drawing is for surveys with pictures and is a $250 gift card to a local business.
Any questions, concerns, or issues noted on the surveys are addressed immediately by A to Z Quality Fencing & Structures. In the past, we’d periodically take a snapshot of our completed surveys and upload them to Facebook. We’re in the process of transferring the surveys into the online testimonials below that are much easier to read!
Repeat customer, easy to work with and good quality.
Repeat customer, second time we used them at 2 different homes. We worked with the West Bend office and now the Appleton office and bother have been great. Easy to work with and good quality.
You made the whole process so easy.
Thank you A to Z Fence!! You made the whole process of getting a quote to the fence going up so easy. Zach was very professional the day he came to take the measurements and give us a quote. He answered all our questions and showed us all our options on the fencing we were considering. The day of installation went so smooth. Zach, Shawn, Ryan and Dustin did an amazing job and they were done and cleaned up before I knew it!! They came to me with any questions they had on what we wanted and they answered all of mine throughout the install. Thanks guys you did an AMAZING job!! We love the fence and will definitely recommend A to Z to anyone that is looking at getting a fence. Thank you again!!
Shawn and his crew very curtious and knowledgeable
A to Z answered all our questions.
A to Z answered all our questions. The fence looks great and they got caught in the rain before they got done. The mosquitos almost ate them up on the North Side.
I am beyond impressed…
The installers were hardworking, professional and knowledgeable. I am beyond impressed with the look and quality of my fence.
clean-up was good
It rained while they were here so clean up was good considering how wet it got.
Looks amazing and gets lots of comments
Did recommend to a friend
The efficiency of the crew is second to none.
The efficiency of the crew is second to none. The amount of work they completed in a day amazed me. Not only were they fast, the quality of the install was fantastic. Great job A to Z!!
I have already passed along & recommended your company.
My new fence is beautiful! It has surpassed my expectations! I especially love how “beefy” & “substantial” the fence looks. Also, the hardware used is decorative and charming. The crew who came to my house was respectful & very efficient. I have already passed along & recommended your company.
The crew was amazing!
The crew was amazing! They worked really hard putting in a gorgeous fence on my 1/2 acre lot. They were all hard workers and very friendly. Stephan was amazing and even came back the next day to finish up odds and ends alone in the rain.
Some garbage remained on site, a sweatshirt, and pieces of cut wood. Nothing major.
The crew was friendly and went out of their way to make sure I was satisfied.
The crew was friendly and went out of their way to make sure I was satisfied. I was very pleased and would highly recommend your company.
Very impressed with quality & construction of our fence.
Very impressed with quality & construction of our fence. Crew was extremely professional & hard working. Received many compliments from neighbors on how great it looks. Would highly recommend A to Z – thank you!
They worked so very hard and did a great job.
Shawn & Ryan were great. They worked so very hard and did a great job.
Great crew and the fence looks awesome!
Too bad I only needed one fence installed!
Amazing experience! Too bad I only needed one fence installed!
courteous & knowledgeable
Shawn & his crew very courteous & knowledgeable.
Some minor dings & scratches in panels. Needed to wipe down fence.
very helpful in measuring and placement of my fence
Gary was very nice to work with and went out of his way to answer any questions I had and very helpful in measuring and placement of my fence.
They kept us informed all during the install.
Shawn, Dustin & Ryan worked non-stop. They kept us informed all during the install. The product looks great! The Anja 1″ spacing was the perfect product for our application. When the new seeded grass comes in the area will look beautiful. Thanks
Posts scratched up a little bit. Left few piles of soil/grass from digging in for net.
The fencing is beautiful.
The fencing is beautiful. My daughter loves the fence. I pick out a good color, it’s not so hard on the eyes. Thank you again.
A to Z was friendly & easy to work with.
From the quote stage to finished fence, the whole team at A to Z was friendly & easy to work with. We are very happy with our new fence.
Terrific crew. They worked very hard.
Terrific crew. They worked very hard. They were always willing to answer questions regarding the project. The fence looks great. I will definitely recommend your company to anyone who would ask.
I have the best fence in the neighborhood.
The shopping, selection, and purchasing processes were so easy. I am pleased to have the best fence in the neighborhood. Staff worked non-stop in drizzle. I couldn’t even ply them away with pizza for lunch.
Can’t say enough about how much I appreciate the good job…
Crew did amazing! Great work! Can’t say enough about how much I appreciate the good job they did. Will refer to anybody that needs a fence.a
I can’t say enough wonderful things…
A to Z Quality Fencing is professional, respectful, and provides quality work, just like their name! We had vinyl fencing installed – in a day! Completely from scratch, the 2 man team put the panels together – working with the grading in our yard. It is totally custom and is exactly what we wanted. Looks fabulous, will last forever. Quality work and a great team. I can’t say enough wonderful things and if anyone needs a fence…don’t hesitate, call A to Z!
So glad I chose A to Z Fencing
From the website presentation and all the phone calls with questions, every contact has been confident and friendly. Every step along the way was great. I choose a fence style not pictured on the website and wanted you to do it. I had another quote from someone who would have done it right away for less money. I choose to wait and pay more with A to Z Fencing. Glad I did. I was impressed with how calm and quiet the day was when they were here. It was so peaceful out there. My dogs were even calm inside. The best part is how my dogs love running and playing in the bigger space. I videotaped the first steps for the dogs. The one dog ran the fence from one end to the other with such freedom. She checked out all the perimeter lines. We will spend a lot of great times out there knowing that my dogs can’t get out. I’m calm and relieved. Makes a much better pack leader for sure. I got this now! I can do it! 3 bichons, 2 pit bulls, no problem! You have all been amazing!
Exceeded my expectations!
The fence installed well exceeded my expectations! Thanks for the great fence and the fast install. Your guys did an outstanding job.
A to Z did a great job at a very good price.
A to Z did a great job at a very good price. I would definitely use them again if I have this type of project. I highly recommend them.
Great product, very professional, approachable & flexible
We had a beautiful fence installed in late fall 2016. To keep our two new collies safe and contained. We had a competitor come out and give us an estimate but I felt like and needed another opinion. So I went online and found your company. From the time I sent my first email to you till you came out and wanted a beautiful yet effective design for large dogs til the fast and efficient completion of our job, everyone was very professional, approachable, & happy to adjust the height to accommodate our needs. We would be happy to recommend your company to others looking for a great product.
Hiring a second time
I also want to extend my fence. I’ll call you. Thank you.
Quick, clean & paid attention to detail
We needed to replace our old cedar fence. Our posts and materials were in a constant need of replacement. We called the professionals and were extremely pleased with the results. They were quick, clean & paid attention to detail. We feel we could not have gotten a better product.
Gate is bigger than we wanted
Gate is bigger than we wanted – we’ll see how it works out.
Installed as if at his own home
Dan and his team did a great job installing our new fence. I was additionally impressed watching Dan while working by himself, at the end was going over every inch of the fence as if he was installing it at his own home.
Very happy! I go through Lowe’s to get the free financing. Thank you.
Great company and very helpful.
I had a great experience with everyone I talked to. Great company and very helpful.
When installing fencing, adjustments had to be because of lot line and I lost some the yard. Am having a problem with one of the gates but have not called about it but it does look great.
Extremely happy with the service and work.
We used A to Z Fencing to install a new chain link fence at our daycare facility. Extremely happy with the service and work. Installers were fast and efficient. Quality customer service.
I have had work done two times.
My experience with A to Z Quality Fencing has been wonderful. I have had work done two times. The first was in November 2016 when I contacted them about a quote to repair my fence that was damaged by a runaway bull (I don’t live in the country.) the estimate process was easy as all I had to do was send a photo of the damaged fence and I received a quote. Zach did a wonderful job with the repair. This lead to our asking about expanding the gate on the one side of my property. Zach also did a great job with that in March. I would definitely recommend A to Z Quality Fencing.
Waiting on gate. Measurement taken was wrong. Clean up was poor. I had lots of plastic shavings in driveway along with mud and hydraulic fluid. Looks GREAT, happy on the way it looks!!!
Awesome job, mostly
Gate closing is a little tight and gap at side a bit big. Some gap areas between boards a bit bigger where I didn’t want to see neighbors peeking through. Other than that, awesome job.
Some posts from old fence were just cut off and the cement was left in the ground. Final fence was less in linear footage than originally quoted, A to Z was notified. Some scraps from scalloping cuts were not cleaned up. Gate not closing correctly.
Left over dirt was way more than I expected.
Left over dirt was way more than I expected. Also crew said they would bring back a few extra pickets and they did not.
Had a few issues and they addressed them right away.
Very nice crew. Had a few issues and they addressed them right away.
Went out of his way to please.
Awesome company, great installer. Went out of his way to please.
The crew did a great job.
The crew did a great job. Completing the fence in less than one day.
Beyond my expectations
Beyond my expectations, good quality materials. Installers were great. Ran into problems with existing fence. No extra charge and it looks great. Highly recommend. Had three estimates. You were best value and my dog and I are thrilled.
We are pleased
We are pleased, even though it has only two days
The fact that I was done in 1 day was awesome.
Everything was explained and in writing when quoting the job. Installation was done professionally. Removal of the old fence was done quickly and cleanly. The fact that I was done in 1 day was awesome.
I did not even get other quotes, still love my fence and love your company.
I used your company in 2010 for a similar fence. I did not even get other quotes, still love my fence and love your company. Dan & Shawn are hard-working, great guys! Give them a raise!
Came quickly to fix minor issues.
Came quickly to fix minor issues.
Installation was fast and friendly.
I love my new fence! We shouldn’t have waited so long to replace the old, chain-link one. Installation was fast and friendly.
A great group of installers who worked as a team!
An excellent experience from start to finish.
An excellent experience from start to finish. The fence looks amazing and we couldn’t be happier with A to Z.
Would hire your guys anytime!
Fabulous job, would hire your guys anytime! We love it!
The whole process from quote to complete was simple…
The fence is beautiful! I’ve received lots of compliments! Installation was fast. The whole process from quote to complete was simple and everyone has been very friendly and professional.
My fence is just what I wanted.
I could not be happier. My fence is just what I wanted. The crew was friendly and knew what they were doing. I highly recommend A to Z Quality Fencing.
Nice looking & finished in 1 day!
Excellent job!! Nice looking & finished in 1 day! Very pleased! Thank you, thank you!!
I was very happy with how quickly & professionally the entire process unfolded.
I was very happy with how quickly & professionally the entire process unfolded. The fact that I requested the fence & had it fully installed within a couple of weeks was very impressive.
Made necessary changes in the original plan BUT explained why…
Very professional & friendly even worked in the rain. Made necessary changes in the original plan BUT explained why before the changes were made.
Everything was done expertly and on time.
You guys were amazing – From the 1st time I walked in the door to the final walk-through. Everything was done expertly and on time. I love our new fence!
A to Z was the one company that returned our call
We called at least 3 other companies when trying to get our fence repaired. A to Z was the one company that returned our call, provided us with a written estimate & arrived when they said they would. Everyone we dealt with was friendly and knowledgeable. We love our new fence.
Excellent job by an excellent crew. Highly recommend.
Nice to work with
Very pleasant gentleman who installed the fence
Extremely happy with my fence
Extremely happy with my fence and the dogs love it – no more leashes!
We enjoyed working with staff.
We enjoyed working with staff. They were very efficient.
So happy to find a quality company
So happy to find a company whose goal is to supply quality materials, installation & complete satisfaction.
Loved the up-to-date appointment for installation reminders
Loved the up-to-date appointment for installation reminders sent to me via text message. Great service for keeping the customer in the communication loop. Extremely pleased with my new fence. Can’t wait til spring and summer to get out there and use it. Thanks.
All went according to plan.
All went according to plan. The results are all we hoped it would be. We love the fence. Our neighbors love it. Passers-by, several strangers driving by, have stopped with great compliments. We are beyond pleased! A to Z is and will be highly recommended.